Maybe it started with small frustrations: a slow response to your email, a confusing VAT filing, or an invoice gone missing. Or perhaps you’re feeling like your business has outgrown your current e-Residency accounting provider altogether — especially if you’re looking to scale, streamline, or simply get better support.
If that’s you, know this: You’re not alone. Many solopreneurs and digital entrepreneurs find themselves stuck with service providers who no longer meet their needs. Whether it’s inconsistent communication, lack of tech tools, or an outdated understanding of your industry, staying loyal to a provider that no longer delivers can cost you time, energy, and even money.
Good news? Switching is easier than you might think.
What you need to do to change your e-residency accounting provider
Let’s get practical. If you’ve decided to switch to a new provider (like Xolo), here’s what the transition typically involves:
Key documents to prepare:
- Business assessment — You’ll need to provide a clear overview of your business activities so your new provider can evaluate whether they’re able to support your specific needs.
- Bank statements — Usually the past 6–12 months (in some special cases the last few years) of transactions.
- Accounting files — You'll need to provide key accounting statements for all periods, including annual income statements, balance sheets, general ledgers, accounts payable and receivable ledgers, prepayments overview, and a detailed fixed assets report. Xolo doesn’t require previous sales or expense documents — only accurate balances as of the handover date — but you should still retain all original accounting data and source documents (like invoices) for at least 7 years, as required by Estonian law.
- Contracts — Any ongoing contracts related to your business (clients, subcontractors, etc.)
💡 If you’re not sure how to get these from your current provider, your new provider can guide you on how to request the right documents
How to transfer your accounting history the smart way
Switching providers doesn’t mean starting from scratch. In fact, bringing your accounting history with you is crucial for continuity — especially when it comes to tax reporting and annual filings. Once you’ve exported your past accounting data (typically in CSV, Excel, or PDF format), the onboarding team will help import, map, and align the data within your new dashboard. This process is usually based on verified accounting statements — such as the general ledger, balance sheet, and income statement — with a focus on ensuring that opening balances are correct. Your chart of accounts will also be reviewed and aligned to meet Estonian accounting standards, so you don’t lose context — or compliance — during the switch.
Don’t forget to double-check: access to your essential business platforms
When switching accounting providers, it’s crucial to review and update access permissions for key government platforms. Most importantly, make sure your new accountant has access to the e-MTA (Estonian Tax and Customs Board portal), e-Business Register (e-RIK), and Statistics Estonia (eSTAT) — these are essential for submitting reports, filing taxes, and staying compliant.
As for your business bank account(s), direct access isn’t required. Instead, you’ll need to connect your bank accounts to Xolo’s system via Salt Edge through your self-service dashboard. This allows us to securely sync your transactions for accurate bookkeeping, without needing login credentials or manual exports.
And don’t worry — you don’t need to provide access to platforms like Amazon or Paddle.
At Xolo, we provide step-by-step guidance on how to grant access and make the necessary updates, so you won’t be left figuring it out on your own. Most platforms are also designed with accountant handovers in mind, making the process smooth and straightforward.
Can you change your contact person and legal address?
Yes — and it’s an essential step if your current provider was offering these services.
When switching, you’ll need to update your company’s legal address in the Estonian Business Register.
📍 With Xolo Leap, both a legal address in Estonia and a contact person are included, so you're fully covered.
What about taxes during the transition?
Switching providers doesn’t pause your tax obligations — and it’s essential to agree in advance who will handle reporting for the transitional period. Before the handover, you should coordinate with your current provider to decide who will be responsible for submitting VAT returns, salary tax declarations (TSD), and the annual report covering past or ongoing periods.
Once the responsibilities are clearly divided and the handover is complete, your new provider will take over ongoing accounting tasks and begin submitting reports to the Estonian Tax and Customs Board (EMTA) and Statistics Estonia. With the right coordination, you’ll ensure a smooth transition — with no missed deadlines, compliance issues, or surprises.
Thinking of making a move? Xolo is the go-to choice for e-residents who want smarter accounting.
There’s a reason over 100,000 entrepreneurs trust Xolo to run their business from anywhere in the world. With Xolo, you don’t just get another accountant — you get a business partner designed for digital-first entrepreneurs.
Here’s what you’ll love:
- All-in-one platform: From issuing invoices to uploading expenses, everything happens in a clean, intuitive dashboard.
- Full compliance handled: We take care of monthly VAT reports, TSD salary declarations, and your annual report — so you don’t have to.
- Real human support: Every Leap user gets a dedicated point of contact. No more generic support inboxes or endless help docs.
- Safe and secure: We operate in full alignment with Estonian laws and use secure tech to keep your data protected at all times.
- Get 2 months free on Leap Pro
Thinking of making the switch? We’ve got something special for you.
Join Xolo Leap now and get 2 months free on the Leap Pro plan — our most popular package for solopreneurs who want peace of mind, priority support, and smooth compliance.
It’s the fastest way to migrate your business and upgrade your support — all without paying a cent for the first 60 days.